Carlos Quesada is a seasoned professional with extensive experience in technical leadership and customer success across various IT roles. Currently serving as Senior Manager of Professional Services at Cloud Software Group since February 2023, Carlos leads a team of technical consultants focused on delivering tailored solutions for Citrix and Netscaler customers in the Americas. Previously, as Senior Manager of the Product Specialist Team, Carlos drove strategic customer engagement and enhanced business growth. Carlos's tenure at Citrix from July 2016 to February 2023 included roles as Manager of Customer Success Engineering and Manager of Technical Support, where collaboration and technical implementation were key focuses. Early career experiences at Tech Data, StarTek, TeleTech, and Hewlett-Packard laid a strong foundation in IT support and infrastructure management. Carlos holds a Bachelor's Degree in Systems Engineering from Universidad Fidelitas.
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