Manali Jain

Manali Jain is a Senior Customer Success Professional at Cloud Software Group, with extensive experience in content development and customer excellence from previous roles at TIBCO and Katalyst Technologies. Notable achievements include receiving the Customer Excellence Award and creating valuable content for sales enablement, while also managing a team of content writers. Manali's career began in academic and freelance writing, contributing significantly to academic projects and content marketing across diverse industries. With a strong educational background, including an MBA in Human Resources Management and a Master's in Economics from Mohanlal Sukhadia University, Manali has also served as an Assistant Professor and worked in management roles within the insurance sector.