Scott Caldwell is a seasoned professional in technical support and project management with extensive experience across multiple prominent technology companies. Currently serving as the Director of Advance Support at Cloud Software Group since January 2023, Caldwell previously held the position of Manager of Technical Services at Citrix Systems since September 2011, where responsibilities included overseeing a team of 15 engineers and managing technical support for Citrix Netscaler products. Prior roles include Technical Manager at Cisco Systems, providing 24/7 support for Service Provider Video customers, and Project Manager at both Scientific Atlanta and Cisco, managing large-scale projects for cable providers. Caldwell's career began at AT&T, where various managerial and engineering roles were held over nearly two decades. Caldwell earned a B.S.B.A. in Business Science from Shorter University.
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