Francisco M.

Francisco M. is a seasoned IT leader with extensive experience in managing technology operations across diverse industries. Currently serving as a Sr. Information Technology Manager at Cloudbeds since September 2019, Francisco oversees a remote IT team supporting over 900 staff across more than 50 countries, enhancing cross-departmental collaboration during outages and escalations. Previously, as Global Director of IT at Selina, significant improvements in customer satisfaction were achieved through better network infrastructure and streamlined support operations. Experience also includes leading network engineering at Remote Year, driving the deployment of secure network infrastructure, and senior roles at Granite Telecommunications that involved team development and performance improvement. Francisco's foundational career began with data security analysis and support roles at the University of Massachusetts, building a strong technical and leadership background. Academic credentials include a Bachelor of Arts in Economics from the University of Massachusetts Amherst.