Hylenne Beato is a seasoned professional in the hospitality and SaaS industry, currently serving as a Senior Onboarding Coach at Cloudbeds since November 2023, where responsibilities include guiding large hotel groups and key accounts through the PMS migration process. Previous experience includes roles such as Documentation Manager at Holland America Line, where management of official documentation ensured compliance for guests and crew, and Assistant Front Office Manager at both Four Points by Sheraton and Disneyland Resort, where Hylenne developed strategies to enhance revenue and guest satisfaction. A strong background in project management and client relations is complemented by a Master's degree in Business Intelligence and Big Data, alongside advanced studies in International Business and Hotel Management.
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