Jasmin A.

Jasmin A. is a dedicated customer support professional with extensive experience in various roles within the customer service sector. Currently serving as a Customer Support Coach at Cloudbeds since April 2023, Jasmin previously worked as a Customer Support Specialist at MicroSourcing from February 2022 to March 2023, where expertise was developed in handling gaming account concerns and providing technical troubleshooting. Prior experience includes a Customer Service Specialist role at Alorica, which involved live chat support for a telecom account, as well as a two-year tenure as an English Language Teacher at Fiore del Carmelo School, where curriculum development and student training were key responsibilities. Jasmin began the career in customer service as a representative at SPI GLOBAL II, managing customer orders for a flower retail account. Educationally grounded with a Bachelor of Secondary Education in English Language and Literature from Philippine Normal University, Jasmin combines teaching acumen with strong customer service skills.