Cloudbeds
Luiza Marques Medronho currently serves as an Associate Billing Specialist and Customer Support Coach at Cloudbeds, providing daily support to clients and resolving technical issues. Previous experience includes roles as a Customer Service Agent at Influx, where Luiza managed inquiries via multiple platforms, and a brief stint as an Usher for the Cirque du Soleil during its tour in Rio de Janeiro. Additional roles involved assisting clients with travel planning at VTurismo and Hurb, guest relations at Walt Disney World, and operational internship at Grupo Cataratas. Luiza holds a Bachelor's degree in Tourism Management from Universidade Federal Fluminense and is pursuing an MBA in Communication and Service Marketing at Estácio.
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Cloudbeds
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Cloudbeds is the fastest growing hospitality management software suite in the world, providing tools to manage properties of all types and sizes. Trusted by more than 20,000 hotels, hostels, inns, and alternative accommodations in more than 155 countries, the Cloudbeds suite includes a powerful PMS, a leading Channel Manager, and a conversion-driven Booking Engine. Through access to 300+ integrations available via the marketplace, Cloudbeds helps properties unify their operations, grow revenue, and automate workflows with confidence and ease. Founded in 2012, Cloudbeds has expanded to more than 400 people with local teams in 40 countries