Luiza Marques Medronho

Luiza Marques Medronho currently serves as an Associate Billing Specialist and Customer Support Coach at Cloudbeds, providing daily support to clients and resolving technical issues. Previous experience includes roles as a Customer Service Agent at Influx, where Luiza managed inquiries via multiple platforms, and a brief stint as an Usher for the Cirque du Soleil during its tour in Rio de Janeiro. Additional roles involved assisting clients with travel planning at VTurismo and Hurb, guest relations at Walt Disney World, and operational internship at Grupo Cataratas. Luiza holds a Bachelor's degree in Tourism Management from Universidade Federal Fluminense and is pursuing an MBA in Communication and Service Marketing at Estácio.