Marco Pereira

Marco Pereira is an experienced professional in customer success and onboarding, currently serving as the Onboarding Team Leader at Cloudbeds since September 2021, following roles as Senior Onboarding Coach and Onboarding Coach. Prior experience includes a position as Customer Success Specialist at Full Fabric, where Marco managed client support and drove feature adoption. Previous roles in travel management at TravelPerk involved creating customized itineraries and resolving customer issues. Additionally, teaching experience spans several years as an English Language Teacher, both freelance and with GOOD IDIOMES SL. Marco's early career involved customer service and front desk roles in hospitality settings, with foundational experience at Newcastle Building Society in banking. Marco holds a Bachelor of Arts (Hons) in Media Production from Northumbria University.