Reysan Reyes has extensive experience in customer support and success roles, currently serving as Support Lead at Cloudbeds since October 2019, where responsibilities include assisting hotel properties with software usage, implementing new accounts, and creating tutorials. Prior experience includes roles as Customer Success Manager at LifeDNA, where online meetings facilitated DNA analysis insights, and Sales Verifier at JJ's House, focusing on sales validation and quality assessments. Additionally, Reysan has worked as a Virtual Assistant at RV Support Solutions, providing support to a service desk team, and held various support positions at TaskUs, United Airlines, and Teleperformance, enhancing customer service and agent training. Reysan holds a Bachelor's degree in Applied Statistics from the Polytechnic University of the Philippines.
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