Cloudbeds is the fastest growing hospitality management software suite in the world, providing tools to manage properties of all types and sizes. Trusted by more than 20,000 hotels, hostels, inns, and alternative accommodations in more than 155 countries, the Cloudbeds suite includes a powerful PMS, a leading Channel Manager, and a conversion-driven Booking Engine. Through access to 300+ integrations available via the marketplace, Cloudbeds helps properties unify their operations, grow revenue, and automate workflows with confidence and ease. Founded in 2012, Cloudbeds has expanded to more than 400 people with local teams in 40 countries

Information Technology

Cloudbeds

Cloudbeds' headquarters in San Diego, CA, United States

This department focuses on providing assistance and guidance to customers, ensuring their inquiries and issues are effectively addressed.

Customer Support Services

The Sales and Customer Success Operations team at Cloudbeds is dedicated to driving revenue growth and ensuring client satisfaction by providing exceptional support throughout the customer journey. This team collaborates on sales strategies, implements customer success initiatives, and leverages data analytics to optimize performance and enhance customer experiences. With a focus on fostering long-term relationships and maximizing the value of Cloudbeds' hospitality management solutions, they play a crucial role in the company’s mission to empower properties worldwide.

Sales and Customer Success Operations

The Engineering and Development team at Cloudbeds plays a crucial role in building and enhancing the company's hospitality management software suite. This diverse group of professionals, including software engineers, QA specialists, and data engineers, collaborates to design, develop, and maintain innovative solutions that streamline property management and improve user experiences. They utilize agile methodologies to ensure high-quality software delivery while implementing cutting-edge technologies to drive the future of hospitality operations.

Engineering and Development

This department is responsible for driving revenue through effective sales strategies, managing client relationships, and meeting sales targets.

Sales Department

The Human Resources and Talent Acquisition team at Cloudbeds is essential in sourcing, recruiting, and onboarding top talent to support the company’s rapid growth in the hospitality software sector. This team focuses on creating a seamless onboarding experience, fostering employee engagement, and ensuring effective talent acquisition strategies that align with Cloudbeds’ diverse global workforce needs. Their efforts contribute to building a motivated and skilled team dedicated to enhancing the company's operations and client success.

Human Resources and Talent Acquisition

This department focuses on guiding and supporting new customers through the onboarding process to ensure a smooth transition and positive experience with the organization.

Onboarding Management

The Product Management and User Experience team at Cloudbeds is responsible for driving the development and enhancement of the hospitality management software suite by defining product vision, strategy, and roadmap. They focus on delivering exceptional user experiences through research and design, ensuring that the software meets the needs of diverse properties while maximizing efficiency and revenue growth. This cross-functional team collaborates closely with engineering, marketing, and sales to launch innovative features and integrations that empower property managers worldwide.

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Other teams

Sales and Customer Success Operations

Engineering and Development

Sales Department

Human Resources and Talent Acquisition

Onboarding Management

Product Management and User Experience