Yessenia Alvarez

Yessenia Alvarez is a seasoned professional with over 20 years of experience in human resources, payroll, and banking. Currently serving as Human Resources and Payroll Manager at CloudBolt Software since November 2018, Yessenia manages all accounting functions, employee expenses, and collaboration with the sales team, while actively utilizing QuickBooks. Prior to this, Yessenia spent 14 years at Capital One, progressing from Assistant Branch Manager to Market Branch Manager, focusing on customer service, team training, and operational efficiency. Yessenia's career began at Chevy Chase Bank, where responsibilities included managing higher escalation service issues and leading customer service operations. Yessenia holds a Bachelor of Arts in Spanish and Business Management from the University of Maryland.