Kevin Wang

Kevin Wang is a seasoned professional with extensive experience in software support and management. Currently serving as the Director of Advanced Customer Care and Solutions at Cloudera since November 2021, Kevin previously held multiple roles at the same company, including Director of Critical Accounts & Strategic Initiative and Senior Product Support Specialist. Prior experience includes over 16 years at IBM, where Kevin was the Worldwide Spark Client Care Leader, Senior Manager of Enhanced Security Support and Compliance, and Development Manager for the DB2 for z/OS Tools organization leading a global team of software developers. Additionally, Kevin managed worldwide technical support for IBM IMS customers and held various engineering and management positions. Educational qualifications include a Master’s degree in Software Engineering from San Jose State University and a Bachelor’s degree in Computer Science and Electrical & Computer Engineering from the University of Wisconsin-Madison.