Teresa M.

Teresa M. is a seasoned professional with extensive experience in technical program management and customer support operations. Currently serving as Sr. Director of Global Technical Partner Support Programs at Cloudera since May 2017, Teresa provides strategic leadership to a team of Technical Program Managers, focusing on agile methodologies to enhance program execution across various organizations. Prior to this role, Teresa spent over 11 years at NetApp in various managerial positions including overseeing 24x7 customer support operations and directing a global education services training portfolio. Teresa's early career included a role at Cisco as a Sales Administrator, where insightful data analysis contributed to sales improvement initiatives. Teresa holds a Bachelor of Science in Business - Information Technology from North Carolina Agricultural and Technical State University.