Emmaculate Ondifu is a skilled professional with extensive experience in transcription, research, and customer service. Currently working as a Cloud Worker at CloudFactory since February 2021 and as a Transcriptionist at Verbit.ai since January 2019, Emmaculate specializes in accurately transcribing recorded dictations and ensuring the quality and confidentiality of client documents. Previous roles include Research Assistant Intern at IGAD-Climate Prediction and Application Center, where contributions involved monitoring agricultural impacts and evaluating agro-hydrological models, a Customer Care Representative at M-KOPA Solar, and an intern at the National Environmental Management Authority in Kenya, assisting with Environmental Impact Assessments. Emmaculate holds a Bachelor of Science in Environmental Conservation and Natural Resources Management from the University of Nairobi.