Wanjiru Okoth is a seasoned Program Manager at CloudFactory, with a focus on service delivery and AI product management since June 2015. With a background in client onboarding and stakeholder management, Wanjiru successfully oversees a portfolio of key clients while ensuring strategic growth and maintaining 100% client retention. Wanjiru has demonstrated leadership through various roles, including Delivery Lead and Associate People Operations Manager, where Wanjiru managed teams and fostered a data-driven, client-centric approach. Prior experience includes marketing management and assistant roles at Outsource Advantage Ltd., specializing in brand identity, market research, and client support. Wanjiru holds a Bachelor of Science in Mechanical Engineering from Jomo Kenyatta University of Agriculture and Technology.
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