Kimberly J. serves as the Head of Product Content Experience at Cloudflare since September 2020, leading the strategy and organization of product documentation, UX writing, and content design. Prior experience includes a role as eCommerce Principal Product Owner at National Instruments, where expertise in Agile methodologies was developed. Kimberly's background also encompasses various positions at National Instruments that involved overseeing technical communication policies, project management in technical writing, and refining processes for technical writers. Earlier experience includes managing operations and data for Sweetdata Concepts and a social media project for the Texas Higher Education Coordinating Board. Kimberly holds a Bachelor of Arts in Speech Communication from Texas A&M University and a Master of Arts in Technical Communication from Texas State University.
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