Nicolas Gayerie is an experienced professional in technical support and program management, currently serving as a Supportability Program Manager at Cloudflare since April 2018. With a diverse background in customer support roles, including Customer Support Manager and Technical Support Team Lead at Cloudflare, Nicolas also held the position of Application Analyst at Médecins Sans Frontières Logistique from April 2017 to March 2018. Prior to that, significant experience was gained at Mapp Digital as a 3rd Level Technical Support Team Lead and Engineer from August 2010 to March 2017, and at F-Secure Corporation as a 3rd Level Technical Support Engineer. Earlier career positions include Network and System Administrator roles at the French Trade Commission and Madrange, as well as a 2nd Level Technical Support Agent at Orange. Educational qualifications include an Engineer degree in Information System, Security, Systems, and Networks from 3iL Ingénieurs and a Professional Programming Degree from Bertran de Born High School.
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