Nikita Cano is an accomplished Product Manager and Technical Support Manager at Cloudflare since August 2020, leading a team of over 10 Network Security Engineers and SOC Engineers while focusing on technical training, support delivery, and personal development. Prior to this role, Nikita served as a Technical Quality Analyst for Webhelp Spain from March 2017 to July 2020, overseeing the quality performance of 30 Technical Support Engineers in the EMEA region. Nikita began a career as a Project Manager at Creative Network, coordinating projects with a creative team and managing budgets and timelines for deliverables. Educational background includes studies at Lomonosov Moscow State University and the Russian University of Humanities.
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