Reyna Zhou is an accomplished professional with extensive experience in customer success and account management. Currently serving as a Senior Renewal Account Manager at Cloudflare since October 2020, Reyna manages the entire lifecycle of enterprise customers, focusing on onboarding, enablement, and quarterly business reviews to mitigate churn and secure renewal revenue. In 2024, Reyna transitioned into a Trusted Advisor role to enhance customer adoption and expansion. Prior experience includes working as a Senior Customer Success Manager and a Customer Success Manager at LinkedIn 领英中国, where Reyna empowered customer digital transformations and identified growth opportunities. Earlier career roles involved promoting LinkedIn Talent Solutions and conducting executive searches in IT and logistics sectors. Reyna holds a Bachelor's degree in Geographic Information System from Wuhan University of Technology.
This person is not in any teams
This person is not in any offices