KD

Kristen Dunne

Senior Technical Customer Success Manager

Kristen Dunne is an accomplished professional with extensive experience in customer success and technical project management. Currently serving as a Senior Technical Customer Success Manager at Cloudinary, Kristen manages a ~$3M ARR portfolio, driving customer engagement and contributing to significant upsell opportunities. Prior to this, Kristen held various roles at iManage, including Technical Project Manager and Senior Support Engineer, where significant contributions included the introduction of JIRA and managing complex projects while mentoring new staff. Additionally, Kristen's background includes bartending and service positions that fostered strong customer service skills, alongside an academic foundation from Illinois State University and Thammasat University.

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