Marck Ernest Thornton

Customer Success Manager at Passion.io

Marck Ernest Thornton has a diverse work experience spanning various industries and roles. Marck Ernest is currently working as a Customer Success Manager at Passion.io, a position they started in February 2022. Prior to that, Marck worked as a Design Facilitator, where they conducted workshops and collaborated with teams to achieve their goals. In 2019, Marck founded Berlin Beer Culture Tour, offering craft beer and culture tours in the city. Marck Ernest also worked as a Researcher at BMW Group's Innovation Lab, focusing on design research and management. Marck has experience as a VR Lab Manager at Hochschule Macromedia, organizing tours, training, and leading workshops. Marck Ernest also served as an Events Representative at SANDEMANs NEW Europe Tours, managing and operating events to support local businesses and attract tourists. Marck's earlier roles include Media and Communications Manager at Global Media House, Copy Editor at Global Times, and Project Manager at Pickatale. Marck Ernest'searliest experience includes leading roles as a Lead Game Designer and Lead Community Manager at RedAtoms. Throughout their career, Marck has demonstrated strong leadership skills, entrepreneurial spirit, and a passion for delivering exceptional experiences to customers and clients.

Marck Ernest Thornton's education history includes a High School Diploma in General Studies from Grace M. Davis, earned between 2003 and 2007. Marck Ernest then pursued an Associate of Arts (A.A.) degree in Journalism from Modesto Junior College between 2007 and 2011. Subsequently, between 2016 and 2019, Marck attended both Hochschule Macromedia | Macromedia University of Applied Sciences and the University of Westminster, where they obtained a Bachelor of Applied Science (BASc) degree in Media and Communication Management from Hochschule Macromedia, and a Bachelor of Honours degree in Media and Communications Management from the University of Westminster.

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Timeline

  • Customer Success Manager

    February, 2022 - present

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