Lead Security Analyst

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WHO ARE WE?

We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!

CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention.

Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including:

• Launch of our first product in 2016.
• Earning our pre-series A funding in 2018.
• Receiving multiple awards including the prestigious Excellence Award for being the Security Product Company of the Year in 2020.
• Receiving the Series A funding from MassMutual Ventures in 2021 with a total investment of $10million.

CloudSEK’s Product Suite:

• CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support.
• A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets.
• CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies.

We are seeking a highly motivated and experienced Security Analyst Team Lead to join our growing team. In this leadership role, you will be responsible for building, managing, and mentoring a team of security analysts and consultants. You will also play a key role in identifying, analyzing, and responding to security incidents for our customers for our VRM solution SVigil.

Responsibilities:

• Recruit, interview, and hire qualified security analysts.
• Develop and implement a training and onboarding program for new security analysts.
• Lead and mentor a team of security analysts, ensuring they are aligned with product and operational goals.
• Develop and implement strategies for triaging security events from Cloudsek products like SVigil and XVigil.
• Oversee the analysis and investigation of security incidents, assessing vulnerabilities, risks, and business impact.
• Ensure the timely generation of detailed reports outlining incident details, remediation strategies, and recommendations.
• Collaborate with internal teams (Sales, Product) on security-related issues.
• Track and report security metrics to customer teams.
• Manage customer relationships and ensure a seamless client experience within the portal.
• Identify opportunities for product improvement and provide constructive feedback to the product team.
• Stay up-to-date on the latest security threats and trends.
• Conduct regular performance reviews for team members.
• Ensure renewals for the accounts owned by you are done on time and there is growth in revenue per every renewal.
• Own overall relationship with assigned clients
• Ensure retention and satisfaction of all assigned clients
• Aid clients in achieving their goals

Qualifications

• Bachelor's degree or equivalent experience
• 2+ years of relevant experience
• Security domain experience is mandatory
• Leadership skills
• Experience in customer success
• Strong written and verbal communication skills
• Detail-oriented and analytical
• Demonstrated ability to increase customer satisfaction

Benefits of Joining CloudSEK

We provide an environment where you can develop and enhance your skills while delivering meaningful work that matters. You’ll be rewarded a competitive salary as well as a full spectrum of generous perks and incentives which include:

• Flexible working hours.
• Generous medical insurance cover for yourself and your family/dependents.
• Food, unlimited snacks and drinks are all available while at office.

And, the finest part is yet to come! Every now and then we ensure to unwind and have a good time together, which involves games, fun, and soulful music. Feel free to show off your artistic side here!