Eli de Pedro

Eli de Pedro is an experienced professional with a background in technical support and back office administration. Currently serving as the Manager of Back Office Administration at CloudSyntrix Inc since April 2020, Eli has previously held roles as a Sales Operations Specialist at C3 Safetech and a Technical Support Advisor at Concentrix, where responsibilities included managing escalation calls and providing customer service for internet services. Additionally, Eli worked as a Customer Service Specialist at Teleperformance, handling customer inquiries related to hotels, flights, and car services. Eli holds a Bachelor's degree in Information Technology from AMA Computer College, obtained from 2009 to 2012.