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Kristina Kuzmisinova

Customer Support Shift Lead at CloudTalk

Kristina Kuzmisinova has a diverse work experience, starting with their current role at CloudTalk as a Customer Support Shift Lead since May 2022. Prior to this, they worked as a Customer Support Representative at CloudTalk from August 2021 to April 2022, where they provided technical support in the CloudTalk app to clients from various backgrounds and cultures. Kristina also contributed to improving technical documentation and the app's continuous improvement.

Before joining CloudTalk, Kristina worked at Allianz - Slovenska poistovna, a.s. as a Sales Representative from November 2019 to January 2021. Their responsibilities included providing life and general insurances and customer support for establishing insurance contracts.

Prior to that, they were employed at AAA AUTO as a Car Loan Specialist from March 2017 to November 2019. In this role, they facilitated financial contracts between customers, car dealerships, and banks, providing car loans and insurances.

Kristina's earlier experience includes working as a Production Operator at Premseal from October 2014 to January 2017, where they worked with different local companies performing English-speaking missions.

Kristina also worked at Home Credit, Czech Republic and Slovakia as a Customer Support representative from October 2013 to September 2014.

Overall, Kristina Kuzmisinova has gained valuable experience in customer support, technical support, sales, and finance throughout their career.

Kristina Kuzmisinova attended Gymnázium J. B. Magina from 2010 to 2014. No degree or field of study was reported during this period.

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Timeline

  • Customer Support Shift Lead

    May, 2022 - present

  • Customer Support Representative

    August, 2021