Sandra Perez Ocaña

Sandra Perez Ocaña is a Product Specialist at CloudTalk, effectively handling customer interactions and incident escalation. Previously, Sandra worked as a Quality Advisor at Rocket, developing a Mental Health and Retention program. Sandra also has experience as a Bilingual Customer Service Representative at various companies, providing excellent service and managing orders. With a background in Psychology, including a Master's degree in Organizational Psychology, Sandra brings a strong foundation to their roles.