Carlijn Timmermans

Carlijn Timmermans is a Managing Director at Cloudteams. Prior to this, they led bol.com’s Customer Service organization (2021–2023), overseeing total service operations, vendor management, and ongoing improvements. Earlier, they held management roles at VANAD Group as Manager Customer Services - De Bijenkorf (2013–2016) and at ASR as Head of Customer Service & Intermediary Service (2009–2012); they also served as Boardmember CCMA (2021–2022). They hold a Master of Science in Business Studies from the University of Amsterdam (2012) and a Bachelor of Business Administration in Hotel Management from Hoge Hotelschool Maastricht, with earlier education including MBO 4 in Marketing en Communicatie and HAVO.