Gaurav Rekhawar is an experienced Marketing and Customer Retention professional currently serving as the Customer Retention Manager at Deep Rooted since March 2023, where Gaurav has spearheaded the development and implementation of the organization's CRM strategy. Prior to this role, Gaurav worked as a Senior CRM Specialist at MediBuddy, managing the entire subscription lifecycle and implementing cross-selling and upselling strategies. Gaurav's earlier experience includes positions as Digital Marketing Manager and Senior Digital Marketing Associate at Workex, where skills in customer experience channel setup and digital marketing strategies were honed, and as a Digital Marketing Associate at Trell, focusing on push notifications and affiliate management. Gaurav began the marketing career as a trainee at Digital Academy 360 after earning a Bachelor of Engineering in Computer Science from Christian College of Engineering and Technology Bhilai in 2018.
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