Nicholas Audley is an experienced IT professional currently serving as Service Desk Manager at CLS Group since April 2014, overseeing first and second line support for offices in London, Japan, and Hong Kong. Prior to this role, Nicholas was Service Operations Manager at RTS - Restaurant Technology Services, managing a team of 55 to provide IT Service Support for McDonald's in the UK and Ireland. During a tenure at Marsh & McLennan Companies, Nicholas held the position of Team Manager for the EMEA Service Desk, contributing to a global professional services firm with significant annual revenues. Nicholas began a career at Fujitsu, progressing through various roles from Helpdesk Analyst to Technical Team Leader for the Post Office Account, demonstrating a strong foundation in IT service management and operations.
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