IT Support Specialist

Company Overview:

CLV Group is where genuine passion meets success and community is at the heart of everything we do. We are not just real estate experts – we are community architects and builders dedicated to improving the regions we operate in.  The goal of building better communities is deeply woven into the very fabric of our company, and we operate our business through a lens of sustainability and philanthropy to ensure we give back in impactful, meaningful ways.  This is high-impact community building, community development, real estate acquisition/construction/development/management including office-to-residential conversions, all wrapped up with growth projections that are jaw dropping.

Trust us when we say that this is an incredible opportunity for top talent looking for careers in real estate. We have recently merged with PBC Group, which has been a strong step forward for both our teams by creating an environment for combined success to meet our future business goals.  As we continue to merge our teams, we expect to grow on all fronts of our business so will be looking for top talent to join our team.

Position Description:

IT Support Specialist

We seeking an experienced IT Support Specialist to join our IT team to support our cloud services environment, with a primary focus on Microsoft 365, including a variety of SaaS-based applications and IaaS/PaaS platforms, AWS and Azure. Your expertise will help ensure seamless administration, optimization, and user support across our cloud ecosystem.

As part of a small and agile IT team, you will need to be a versatile generalist capable of troubleshooting a wide range of IT issues while acting as the primary resource for cloud-related initiatives. This position requires a mix of hands-on technical support, system administration, and user enablement to ensure the organization fully leverages its cloud and SaaS investments.

Key Responsibilities

• Serve as the primary administrator for Microsoft 365, ensuring optimal performance, security, and scalability.
• Manage and support IaaS/PaaS services such as AWS and Azure, including infrastructure deployment, monitoring, and troubleshooting.
• Provide administration and support for a variety of SaaS applications critical to the organization’s operations.
• Collaborate with cross-functional teams to implement and optimize cloud-based solutions that meet business needs.
• Troubleshoot and resolve technical issues across the organization’s IT environment, including desktop, network, and software-related concerns.
• Assist with user onboarding, training, and documentation to maximize adoption and productivity within our cloud ecosystem.
• Maintain strong security practices across all cloud services, including implementing and managing policies for data protection, access control, and compliance.
• Stay current on emerging technologies and trends in cloud services to proactively recommend improvements.

Qualifications

• Proven experience managing and supporting Microsoft 365 environments, including SharePoint, Teams, and Exchange.
• Hands-on experience with AWS and/or Azure services, with a solid understanding of IaaS and PaaS concepts.
• Familiarity with administering and supporting SaaS applications across various business functions.
• Strong troubleshooting skills and the ability to resolve technical issues across hardware, software, and cloud platforms.
• Excellent communication and interpersonal skills for providing user training and support.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

This is an exciting opportunity for someone who is passionate about cloud technology, has a strong technical foundation, and enjoys working collaboratively to drive IT innovation and support.

We are an on-site crew 5 days a week.  We sometimes work late to make sure we meet our deliverables so the ability to work flexible and irregular hours is required.  However, we do respect your work/life balance too. 

What sets us apart:

Joining our team as an IT Support Specialist offers a unique opportunity to be part of a high-growth company in the dynamic real estate development and construction industry. You’ll work alongside experienced professionals on exciting projects that shape communities, gaining hands-on experience and mentorship to accelerate your career. We foster a culture of innovation, collaboration, and excellence, ensuring that your contributions are recognized and valued. With exposure to diverse challenges, opportunities for growth, and a commitment to work-life balance, our company is the perfect place to build a rewarding and impactful career.

Plus, you can expect:  

     ·      An energized culture with top talent from the real estate industry who are passionate about doing great work,       

          building strong communities and giving back to charitable organizations

• A fearless leader who just happens to be Ottawa’s 2024 Top CEO – Yes, our CEO is pretty special, along with an executive team made up of industry leaders that have been brought together to do amazing things.
• The opportunity to get in early and launch your career in a high growth, high profile company.
• We recognize top performance with competitive compensation plans.
• Benefit plans with family & dependent coverage.
• Professional development goals and training for all employees.
• We care about employee engagement with regular team events (Maintenance & Cleaning staff competitions, summer bbqs, bowling, golf tournaments - the list is long!).

We are committed to diversity in our workforce and are proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.

We strive to make our website and application process accessible to all users.  Accommodation is available upon request for candidates taking part in all aspects of the selection process. Please send an email to hr@clvgroup.com and let us know the nature of your request and your contact information. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.   

Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.

Thank you for your time and desire to join our winning team and to play a critical role in developing future communities across Canada. 

Only selected candidates will be contacted. No phone calls please.

We appreciate your interest in exploring an opportunity with CLV Group!