Siobhan K.

Siobhan K. has a diverse background in the banking industry, with experience in customer complaints handling, data gathering, and customer service. In their current role at Virgin Money, Siobhan serves as a Partnerships Analyst in Unsecured Lending, a Change Consultant, and an Analyst in Op Model & Engagement. Siobhan has a strong focus on implementing operational model changes and improving Digital & Innovation engagement scores. Siobhan is also skilled in business change analysis, including requirement gathering, process mapping, and defect management. With a Bachelor's degree in Marketing and a Higher National Diploma in Advertising and Public Relations, Siobhan is committed to building and maintaining relationships with stakeholders in their work.