Joseph Scelfo is a seasoned professional in customer success management with extensive experience across various organizations. Currently serving as Manager of Customer Success at CMD+CTRL since July 2024, Joseph focuses on developing cyber-conscious individuals through engaging cybersecurity training. Prior to this role, Joseph held similar positions at Security Innovation and Rapid7, with a notable tenure at ZoomInfo from October 2018 to July 2023, where responsibilities included leading customer success initiatives and ensuring client satisfaction through a robust understanding of market dynamics and customer needs. Earlier experience includes a role as Business Development Representative at Lux Research, where Joseph contributed to providing valuable insights on emerging technologies to a global client base.