Fred O.

Fred O. has extensive experience in management and member services within the financial sector, primarily at CME Federal Credit Union since August 2012. As a Senior Data Administrator and former Branch Manager, Fred has effectively supervised and coached teams in the Member Care Center, enhancing service delivery to members. Responsibilities have included creating staff schedules, evaluating employee performance, and assisting with account openings and loan applications. Prior to this role, Fred held positions as a Lead Member Service Representative and Officer, contributing to member services and operational support. Fred also has an administrative background from ELS Language Centres. Educationally, Fred holds a Bachelor of Science in Mathematics and a minor in Physics from The Ohio State University.