Mayra Ferrer

Mayra Ferrer has extensive experience in customer service and sales management, currently serving as Jefe de servicio al cliente at CMPC since February 2019, where responsibilities include processing orders, managing client communications, and analyzing KPIs to enhance service delivery. Prior roles include analyst positions at Cobranzas Cobralet, sales coordinator at Mayor Beval, and a commercial advisor at Grupo Tamanú C.A., where project management for a call center was a key focus. Additional experience includes administrative supervision at Import Global Services 2020 and audit work at KPMG. Mayra holds a licenciatura in accounting from Universidad de Carabobo and has furthered education with diplomas in tax management and purchasing planning from other institutions.