Nathan (Nate) Neilson

Sr. Customer Success Manager at CMX (ComplianceMetrix)

Nate Neilson has a strong background in customer success and project management. Nathan (Nate) is currently working as a Senior Customer Success Manager at CMX (ComplianceMetrix). Prior to this, Nate worked at InterContinental Hotels Group as a Global Product Manager. Nathan (Nate) also has experience as a Director of Customer Service and an IT Project Manager at Steton. In these roles, they successfully managed multiple projects, provided support and customer service, and documented client requirements. Nate's earlier experience includes work as an Implementation Specialist/Data Analyst at SkyWest Airlines, where they rolled out data collection and reporting applications and provided analytical reporting to senior management. Nathan (Nate) also worked as an IT Account Manager at Steton, where they served as the lead point of contact for customer-specific matters and built strong customer relationships. Nate's early career involved IT management responsibilities at Petzl America, where they managed the telecommunications and network infrastructure team and implemented new IT infrastructure for a company location.

Nathan (Nate) Neilson's education history includes a period of study at the University of Utah, where they pursued a degree in Computer and Information Sciences, General. The exact start and end years of their time at the university are not provided.

Additionally, Nate Neilson has obtained several certifications from LinkedIn. These certifications include "Avoiding Common Pitfalls in Customer Success Management," "Business Fundamentals for Customer Success Managers," "Cert Prep: Scrum Master," "Characteristics of a Great Scrum Master," "Communicating Internally during Times of Uncertainty," "Customer Service: Handling Abusive Customers," "Customer Success Management Fundamentals," "Engagement Evaluation Best Practices for Customer Success Management," "Engagement Preparation Best Practices for Customer Success Management," "Learning Microsoft Project," "Onboarding and Adoption Best Practices for Customer Success Management," "Organizing Your Remote Office for Maximum Productivity," "Scrum: Advanced," "Scrum: The Basics," "Value Realization Best Practices for Customer Success Management," "What Is Scrum?," "Become a Product Manager," "Becoming a Product Manager," "Product Innovation for Product Managers," and "Product Management First Steps." These certifications were obtained in June and July of 2020.

It is not clear from the provided information if Nate Neilson has obtained any additional degrees or completed any other formal education programs beyond their studies at the University of Utah and their certifications from LinkedIn.

Links

Previous companies

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SkyWest Airlines logo

Timeline

  • Sr. Customer Success Manager

    July, 2020 - present