CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers. 

Our mission is to help and educate our customers while building and nurturing long-term relationships. We strive to make a difference in our customers’ lives and the communities we serve.

Our vision is to deliver innovative financial solutions that better fulfill our customers’ unique financial needs so that they can build a better future for themselves and their families.

CNG Holdings Inc. core values ultimately define how we treat our customers and each other. We are:
• Inclusive: We are committed to creating environments that make all people feel welcomed, supported and valued; giving people the respect that is due them; being human and recognizing the humanity in others. 

• Accountable: We do what we say we’re going to do. We take ownership for the quality of our individual work but also take pride in what we deliver as a team. We operate with honesty and integrity. 

• Transparent: Share information. Share mistakes. Share victories. Trust is built through transparency. 

• Focused: Work with a sense of urgency on the critical few. Everyone is responsible to own their focus area, so we deliver on the collective results through flowless execution. We’re empowered to make decisions which benefit the health of the company.

We demonstrate our commitment to being customer-centric by placing our customer at the center of all our communications, not ourselves.


Credit

CNG Holdings, Inc.

Kenneth Judd

Andrea Andre

Patrick Robertson

Shu Chen

Chad Richards

Shannon Obrien

Michael Failor

Luke Williamson

Caroline Steele

The Customer Support and Advocacy team at CNG Holdings, Inc. is dedicated to enhancing the customer experience through proactive support and effective communication. This team addresses customer inquiries and escalations, ensuring issues are resolved promptly while fostering long-term relationships. With a focus on quality assurance and advocacy programs, they strive to empower customers with the knowledge and resources needed to improve their financial situations, ultimately contributing to CNG’s mission of delivering value and better financial futures for all.

Customer Support and Advocacy

Operations and Project Management

Leadership Team

Analytics and Data Management

Customer Support and Advocacy

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Team members

Other teams at CNG Holdings, Inc.

Operations and Project Management

Leadership Team

Analytics and Data Management