Linda Heebner

Linda Heebner has over three decades of experience in IT service delivery and systems analysis, holding key positions at prominent companies including CNO Financial Group, Telerx, IBM, and Prudential Insurance. Currently serving as Agile Product Owner and Sr. Systems Analysis Consultant at CNO Financial Group, Linda manages various IT Service Delivery functions, focusing on application development, project management, incident management, and vendor management. Prior to this role, Linda held several significant leadership positions at Telerx and IBM, overseeing comprehensive IT service delivery and project management, while also ensuring compliance and continuous improvement across multiple platforms and services. Linda's extensive background includes operational roles such as DB2 system support and availability management, underscoring a deep expertise in technical support and service quality management. Linda's educational credentials span multiple institutions, enhancing a robust professional foundation.