Amrin Beg has accumulated diverse experience in customer service and business analysis across several organizations. Starting as a Customer Service Executive at Grameenphone Ltd from April 2014 to April 2017, Amrin facilitated requirements gathering and managed project tracking. Subsequently, as a Customer Service Manager at Daraz from April 2017 to September 2019, Amrin focused on eliciting business and technical requirements and contributed to Robotic Process Automation development. A transition to Standard Chartered as a Business Analyst from October 2021 to May 2023 involved leading business process analysis and ensuring compliance with regulatory standards. Currently serving as a Team Leader at Co-op since August 2023, Amrin enhances customer service through staff training and optimized scheduling. Academic credentials include an expected BPP University degree in International Business Management with Professional Development and an MBA from Bangalore University, emphasizing Human Resources Management and marketing.
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