Ross Duffy has extensive experience in the retail sector, currently serving as Store Manager at The Co-operative Group since May 2010, where responsibilities include inspiring and developing the store team to achieve excellence. Duffy has also participated in the Co-operative Way Store Manager Development Programme, focusing on customer-centric leadership. Prior roles at The Co-operative Group include Team Manager, where sales and customer service were prioritized, and Team Leader, overseeing the Customer Team Members. Earlier experience at Somerfield involved checkout operations and customer service. Educational background includes attendance at St. Modans RC Secondary and St. Patricks RC Primary.
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