Fancy Langat

Team Leader-inbound Team, Contact Centre at Co-operative Bank of Kenya Ltd

Fancy Langat currently serves as the Team Leader of the Inbound team at the Contact Centre of Co-operative Bank of Kenya since December 2022. Langat's career at Co-operative Bank began in July 2016, where contributions included roles as a Contact Centre analyst, Customer Service Executive, and Bank Teller until July 2022. Prior experience includes a position as a Finance Assistant at the Kenyan Section of the International Commission of Jurists (ICJ Kenya) from May 2015 to March 2016. Educational qualifications include a Bachelor of Education (B.Ed.) in Business Studies from the University of Nairobi and a Certified Public Accountant (CPA) credential from Strathmore University.

Location

Nairobi, Kenya

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Co-operative Bank of Kenya Ltd

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The Co-operative Bank of Kenya Limited is a Kenya-based financial bank. The Bank is engaged in corporate and retail banking, investment and asset management services in various parts of Kenya. Its segments include Retail Banking, which includes loans deposits and other transactions and balances with retail customers, and Wholesale Banking, which includes loans deposits and other transactions and balances with corporate and institutional customers. It offers services in categories, such as corporates and institutions, co-operatives, personal and business, insurance, consultancy and investment, treasury and correspondent, and money transfer. Its MCo-op Cash is a mobile banking service that enables customers to have access to various banking services and payment services. Its Internet-banking solution, Co-opNet, allows customers to do end-to-end banking through a Web-based channel. Its subsidiaries include Kingdom Securities Limited and Co-opTrust Investment Services Limited.


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Headquarters

Nairobi, Kenya

Employees

1,001-5,000

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