Co-operative Bank of Kenya Ltd
Samuel Njuguna Mbugua is an experienced professional in UI/UX design and research, currently serving as the Manager at Co-operative Bank of Kenya since November 2018, where leadership of the front-end development team and redesign of internet banking platforms are key responsibilities. Prior to this role, Samuel worked at Safaricom PLC as the Lead UX Designer & Researcher, contributing to multiple applications and employing user-centered methodologies to enhance usability. Earlier experience includes positions at Equity Bank Limited, encompassing roles such as Senior System Analyst and UX Designer, which involved system analysis and product support in Islamic banking. Samuel holds a Master’s degree in Information Systems and a Bachelor’s degree in Information Technology from Jomo Kenyatta University of Agriculture and Technology, along with certification in Islamic Finance.