Melyssia Santiago

Melyssia Santiago has a diverse work experience spanning over several industries. Melyssia started their career at Metra Electronics in 1994, where they worked as a Regional Sales Manager and later as a Sales Manager. During their time there, they successfully managed a sales team covering a 19-state territory and maintained over $1.3 million in monthly sales. Melyssia displayed a strong ability to prospect and expand territories, ultimately contributing to the company's profitability.

In 2006, Melyssia joined Bennett Automotive Group as an Internet Sales Manager. Melyssia was responsible for managing all aspects of new and used vehicle sales, maintaining website information, and providing exceptional customer service. Melyssia demonstrated strong closing abilities and was able to identify opportunities and overcome objections, resulting in increased department sales goals and high customer satisfaction.

Following their tenure at Bennett Automotive Group, Melyssia worked at Mattress Firm as a Store Manager. Melyssia effectively managed and increased profit margins in mattress and accessories sales, consistently ranking in the top 5% companywide in sales and profit. Melyssia excelled in qualifying customers, developing rapport, establishing trust, and recommending appropriate solutions.

From 2009 to 2015, Melyssia worked at TMX Finance as a Regional Manager. In this role, they ensured the growth and development of 49 field locations, totaling $41 million in accounts and $18 million net annual profit. Melyssia collaborated with senior and divisional vice presidents to achieve customer retention, drive revenue, and maximize store performance. Melyssia utilized audit findings for coaching and training opportunities, and they built effective teams by attracting, retaining, and developing talent.

Melyssia's most recent role was at CO2Meter.com, where they served as the Vice President of Sales and Business Development. Their responsibilities included overseeing the planned growth and business development of gas detection devices in domestic and foreign markets. Melyssia focused on monitoring, controlling, and safety devices for various industries. Melyssia maintained the current customer base through exceptional customer service and actively pursued new growth opportunities through prospecting, product demonstration, and consistent follow-up.

Throughout their career, Melyssia Santiago has demonstrated exceptional leadership, sales, and customer service skills, contributing to the success and growth of various organizations.

Melyssia Santiago attended Worcester State University from 1984 to 1988, where they obtained a Bachelor of Applied Science (BASc) degree in Biology/Biological Sciences, General.