Dessica Ramsamy

General Manager at CoActivate Group

Dessica Ramsamy is a seasoned professional with extensive experience in human capital management and operations. Currently serving as the General Manager at CoActivate Group since January 2024, Dessica previously held various key positions at CCI South Africa from June 2017 to November 2023, including Head of Human Capital - Strategy and Analytics and Human Capital Systems and Analytics Specialist. Throughout eight years at CCI, Dessica focused on driving profitability through strategic contributions of human capital, enhancing employee engagement, and implementing technology solutions. Prior experience includes over 13 years at Quest Staffing Solutions in roles from Operations Manager to Account Manager, emphasizing service delivery and operational excellence. Dessica began career as a Call Centre Supervisor at Rewards Co and holds an MBA in International Business and a BSc in Cell and Environmental Biology from the University of KwaZulu-Natal.

Location

Durban, South Africa

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CoActivate Group

Since 2010, we've been on a mission to help businesses grow, originally focusing on essential services like inbound calls, outbound strategies, admin support, sales, and top-notch customer care. Through the years, we've grown into a tech-savvy team, crafting tailored solutions to fuel our clients' growth journeys. Our core values of agility, quality, value for money and being conscious and deliberate have remained our guiding principles. We are a close-knit community of driven individuals who seek out new challenges with curiosity and always look at how we can do things better by putting our clients objectives at the forefront of our minds. We see all problems as opportunities to find the best solutions by applying a combination of hard work and out the box thinking in all areas of our business. Our team has a winning attitude, one that is not afraid of hard work and determination. We celebrate all wins, no matter how small, with great enthusiasm which propels our team forward. At the heart of our group are subsidiaries like IQAS, ensuring compliance and quality, VASCO Connect, offering value driven communication solutions. Additionally, 121 Talent fosters a dynamic sales culture, emphasizing leadership development and a connected workforce. Whether you're a start-up aiming to establish a strong foundation or an established business seeking to innovate and scale, we are here to partner with you on your growth journey.


Employees

201-500

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