Brian W. has extensive experience in IT and customer service across various organizations. Currently, at Coalition, Inc. since October 2020, Brian W. focuses on onboarding employees and resolving internal IT issues. Prior experience includes serving as a Customer Success Manager, where an average of 100 tickets were handled daily, and leading training sessions for colleagues. Brian W. also worked as a Guest Service Associate at Kualoa Ranch Hawaii, assisting Japanese-speaking guests, and as an IT Technician at Insight, where significant computer upgrades were carried out. Educational qualifications include a Bachelor of Science in Information Technology from Brigham Young University-Hawaii.
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