Kiana C.

Team Lead, Client Success at Coalmarch by WorkWave

Kiana C. currently serves as Team Lead for Client Success at Coalmarch by WorkWave, starting in July 2024, following a role as Project Manager at Counterpart, where Kiana ensured client satisfaction for a Fortune 500 company through effective web development project delivery. Kiana previously held positions at Coalmarch by WorkWave as Senior Account Manager and Account Manager, managing enterprise-level relationships and mid-market clients respectively, while providing strategic direction to marketing teams. Earlier experience includes a Fundraising Manager role at Mental Health Miles, where Kiana successfully managed a virtual fundraising event raising approximately $20,000, and an Account Coordinator position at Solterra Strategies promoting tourism in the wine industry. Kiana earned a Bachelor’s Degree in Environmental Studies from the University of North Carolina Wilmington and participated in The GREEN Program in Iceland, focusing on renewable energy and sustainability.

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Timeline

  • Team Lead, Client Success

    July, 2024 - present

  • Senior Account Manager, Client Success

    2022

  • Account Manager, Client Success

    2021