Coast Capital Savings
Annette Charles is a seasoned data analyst currently serving as a Senior Data Analyst in the Analytics & Data Science team at Coast Capital Savings, where responsibilities include supporting marketing, product, and strategy analytics with a focus on customer acquisition and retention strategies. Annette has a robust background in digital analytics, competitive intelligence, and user experience strategies, having previously held roles such as Web/UX Analytics & Competitive Insights Lead and Competitive Intelligence Analyst. Annette's expertise encompasses digital product development, market research, and performance reporting across various sectors, including fintech and healthcare. Academic achievements include a Master of Science from Newcastle University and continuing education from the British Columbia Institute of Technology and Nielsen Norman Group.
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Coast Capital Savings
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Coast Capital Savings is Canada’s largest credit union by membership. An Imagine Canada Caring Company, the credit union invested $5.6 million into local communities in 2017, focusing on empowering and engaging youth. It has 52 branches serving its 555,000 members in the Metro Vancouver, Fraser Valley, Vancouver Island and Okanagan regions of British Columbia. Product innovations include Canada's first free chequing account from a full-service financial institution.