Jelena Popovic is an experienced IT Service Delivery Manager currently at Coates, where they focus on optimizing service delivery in the information technology sector. Previously, they served as an IT Operations Manager at Allied Pinnacle and held various roles, including Lotus Notes Systems Manager at RAMS Home Loans and ICT Operations Manager at Unisys Credit Services. Jelena holds a Bachelor of Applied Science in Computer Science from the University of Western Sydney, completed in 1994. Their expertise includes Disaster Recovery, Service Delivery, and IT Operations Management.
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