Janelle Reagan

Janelle Reagan has extensive experience in customer service and administrative roles, primarily within the financial and benefits sectors. Since January 2018, Janelle has served in various capacities at Cobalt Benefits Group, LLC, including Enrollment Specialist and Customer Service Representative. Previous experience includes a role as a Customer Service Representative at The Nagler Group and a Technical Support Helpdesk position at JPMorgan Chase & Co., where Janelle assisted merchants with point of sale terminal issues. Additionally, Janelle worked as an Account Coordinator at Spirit Products Ltd. and spent over five years as a Bank Teller at Newburyport Five Cents Savings Bank, where key responsibilities included processing customer transactions and training new staff. Earlier career roles include Medical Claims Processor at Anthem and Customer Service Assistant at Sun Life Financial. Janelle holds a Bachelor's degree in Broadcast Journalism from Saint Michael's College.