Natalie S. has extensive experience in customer service and social media management across various companies. Currently serving as a CX Specialist at Cobee since September 2024, previous roles include Customer Service Specialist and Social Media & Community Manager at DR SMILE, where responsibilities included handling claims and managing social media platforms. With a background in patient care at Vithas and social media management at K O L D I N G Inn teriorismo, Natalie S. also has experience in booking coordination at Civitatis.com and customer service at Cigna. Early career experience includes roles at Banesto and OKAÏDI, focusing on client management and customer loyalty. Educational qualifications include certifications in time management, emotional intelligence, and written communication, along with a degree in Tourism from Universidad de Málaga.
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