Victoria Pichel

CX Team Lead at Cobee

Victoria Pichel has a diverse work experience in customer service and marketing. Victoria began their career in 2014 as a Social Media Manager for Agrupación de Servicios de Internet; Grupo Prisa. In 2015, they moved on to become a Community Manager for Servilia - Agencia de Marketing Digital. In 2017, they changed roles to become the Gerente for Real Hotel Guardo. In 2018, they switched roles again to become the Community Manager / Atención al cliente for IKEA. Most recently, in 2022, they became a Customer Experience Specialist for Cobee.

Victoria Pichel attended Universidad de Valladolid from 2011 to 2015, where they earned a degree in Publicidad y Relaciones Públicas. In 2015, they also completed a basic course in digital marketing from Google Actívate.

Links

Previous companies

IKEA (Ingka Group) logo

Timeline

  • CX Team Lead

    May 1, 2024 - present

  • Customer Experience Analyst - Enterprise

    February 1, 2023

  • Customer Experience Specialist

    June, 2022