Hashimi Mansor is a seasoned IT professional with extensive experience in application support and system analysis, currently serving as a Senior System Analyst at Cochlear since October 2016. Key responsibilities include leading software support initiatives, conducting root cause analyses, and implementing innovative improvements. Previous roles include Application Support Specialist at DHL IT Services and Application Support Engineer at Apar Technologies, where Hashimi focused on technical support and monitoring critical systems. Additional experience includes positions at ServiceRocket, Telekom Malaysia, and Central Force, where skills were developed in enterprise application integration, system administration, and data management. Hashimi holds a Bachelor's degree in IT with a focus on Multimedia Technology from Universiti Malaysia Sabah.
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